In Texas, an angry cell phone customer wreaks havoc in a store with a metal stool. A mistaken assumption creates an awkward situation for a food delivery worker in Maryland. In Florida, two telecommunication workers are confronted by an irate, and armed, resident. A demonstration at an Arkansas science museum goes very wrong. In Canada, a thrown snowball leads to a scuffle on the slopes. In Illinois, a package delivery worker refuses to let an icy driveway get in his way.

At an Atlanta Airport, a woman berates airline staff after apparently being removed from her flight. In Covington, Georgia, a delivery driver rushing to drop off a package makes a big mistake. A young boy dangles precariously from a chairlift at a Nevada ski resort as a group of skiers below attempt a rescue. At a coffee shop drive-thru in England, a woman convinces her boyfriend to order from a secret menu that doesn't exist. In Fort Worth, Texas, an attempted credit union robbery spirals dangerously out of control.

In Kansas City, Mo., a convenience store clerk and a customer get into a heated and prolonged confrontation; in North Carolina, two sibling whitewater rafting guides physically right each other on a raft as it makes it's way down a river.

In Lebanon, Ore., a pay-it-forward chain at a coffee shop drive-thru gets derailed when a customer is accused of cutting the line;

Spotlighting the conflicts that arise when disgruntled and irrational customers come face to face with the employees doing their best to take care of their needs.

Spotlighting the conflicts that arise when disgruntled and irrational customers come face to face with the employees doing their best to take care of their needs.